Privacy

Privacy Policy

Servlivo uses customer information to operate bookings, coordinate service delivery, communicate updates, maintain safety, and improve the product. This page explains the categories of information we collect, why we use them, and how customers can contact us about privacy-related requests.

Last updated: March 20, 2026

Support Contact

info.servlivo@gmail.com

Data Request

Use support email for privacy queries

Account Removal

See delete account process

Information We Collect

Servlivo collects the information needed to create and manage your account, process bookings, coordinate professionals, and communicate service updates.

This may include your name, phone number, email address, service address, booking preferences, payment-related metadata, device information, and any messages you send to our team.

Account details such as name, phone number, and email address.
Booking details such as service type, duration, location, and schedule.
App and device signals used for security, diagnostics, and product improvement.
Support conversations, feedback, and service-related attachments you choose to share.

How We Use Information

We use personal information to operate the Servlivo platform, confirm and fulfill bookings, match customers with verified professionals, provide support, and maintain service quality.

We may also use data to prevent fraud, investigate misuse, comply with legal obligations, measure performance, and improve product features and customer experience.

To process and manage instant or scheduled service requests.
To send booking confirmations, updates, reminders, and support responses.
To maintain platform safety, investigate disputes, and detect abuse.
To improve service operations, pricing clarity, and user experience.

Data Sharing And Retention

Servlivo shares only the information reasonably necessary for service delivery, payment processing, support operations, legal compliance, and platform security. We do not describe customer data as a product for sale.

We retain information for as long as it is required to operate the service, resolve disputes, maintain records, meet legal obligations, and enforce our terms. Retention periods may vary depending on the nature of the data and the booking history involved.

Relevant booking details may be shared with service professionals to complete a request.
Service providers and vendors may process limited data on our behalf under operational controls.
Records may be retained where required for tax, legal, fraud-prevention, or customer-support purposes.

Your Choices

You can contact us to update account details, ask questions about how your information is handled, or request deletion of your account subject to operational, legal, and security requirements.

If you want your account deleted, please review our Delete Account page for the expected request flow and the categories of information that may need to be retained even after account closure.

Privacy-related question or request

For privacy, account, or data-handling questions, contact our team from the email associated with your Servlivo account.

Contact privacy support